Quality Assurance (QA), Redefined
Our QA engineers are experts in their field, who work to gain a deep understanding of your business and products. Our testing process ensures the quality of our software, and our experts provide you with additional services such as tips, guidelines, and ongoing coaching. Our QA experts impart best practices to help you save operating costs and improve business efficiency down the line.
How We Work
Define Quality Objectives
Quality assurance means understanding and providing the key utilities and benefits that customers expect from your brand. Our system uses the SMART goal concept to help you meet these expectations.
Reviewing Results
It’s critical to establish regular reviews of your QA procedures and your company’s evolving requirements. We then reommcend changes based on which goals and expectations are met or otherwise, and adapt as necessary.
Define Roles and Responsibilities
We train your QA team on the organizational roles and responsibilities necessary to successfully execute a QA plan. We meet quality objectives and deliver a fully satisfying experience to your end users.
Input Continuous Improvements
We establish your QA system as a continuous process. We are always gathering data and insights from your customers and your team, and leveraging these insights to modify, improve and refine your QA system.
Implementation Planning
Utilizing organizational resources and tools, we implement your QA plan with your team. We ensure that QA implementation is aligned precisely with the goals of your organization and meets all objectives.
Featured Client Stories
Boosting Population Health
The client pioneered workflow automation and system integration with community care providers to streamline care coordination and value-based payments.
Infrastructure Automation for Financial Services
A US-based global financial investment services firm successfully deploys a multi-cloud portal that provides a self-service infrastructure to development staff and business users.
Automating Daily Banking
Reconciliations
The client wanted to automate their daily banking reconciliation process where they match transactions in the company’s book (in ERP) along with bankers’ statements.
Client Story:
Ensuring Quality at an Auto Manufacturer
The Client
The client was looking to expand the digital platform that houses their innovative vehicle tracking system, as well as re-architect their inventory management and CRM. Their app needed the ability to scale, integrate with other systems, and support multiple platforms – all while delivering on high quality end-user experiences.
Key Challenges
The QA team audited the application’s usability and offered solutions to simplify its usage and improve its visuals.
- Analysis and verification of app’s usability
- Graphics and visuals verification based on customer insight
- Driver and management portal simultaneous operations
- Android and iOS device performance tests
Our Solution
We enabled scalability and report processing across the multitude of trips that the client’s customers were taking. We helped the client set up running tests, build monitors, and testing solutions for their mobile application. Data and insights generated helped improve the app’s usability.
Key Results Achieved
- Worked within Jira, PostMan, Selenium and JMeter.
- Within 4 weeks, overall test coverage increased from 23% to 62%.
- Completed and released mobile app redesign within schedule and without client business operations impairment.
- Accuracy increased by 33%.
- Faster feedback cycle on newly developed features through testing automation.
- Within 3 days, 200 tickets were resolved, to the satisfaction of the client.