Client Story:
Ensuring Quality at an Auto Manufacturer
The Client
The client was looking to expand the digital platform that houses their innovative vehicle tracking system, as well as re-architect their inventory management and CRM. Their app needed the ability to scale, integrate with other systems, and support multiple platforms – all while delivering on high quality end-user experiences.
Key Challenges
The QA team audited the application’s usability and offered solutions to simplify its usage and improve its visuals.
- Analysis and verification of app’s usability
- Graphics and visuals verification based on customer insight
- Driver and management portal simultaneous operations
- Android and iOS device performance tests
Our Solution
We enabled scalability and report processing across the multitude of trips that the client’s customers were taking. We helped the client set up running tests, build monitors, and testing solutions for their mobile application. Data and insights generated helped improve the app’s usability.
Key Results Achieved
- Worked within Jira, PostMan, Selenium and JMeter.
- Within 4 weeks, overall test coverage increased from 23% to 62%.
- Completed and released mobile app redesign within schedule and without client business operations impairment.
- Accuracy increased by 33%.
- Faster feedback cycle on newly developed features through testing automation.
- Within 3 days, 200 tickets were resolved, to the satisfaction of the client.