Client Story:
Enabling a Market-leading Medical Device Company
The Client
Like all companies that strive to remain leaders in their industry, this Fortune 500 medical technologies firm needed to adjust to a range of competitive challenges:
- Changing technology and infrastructure models
- Increasing cost pressures requiring higher operational efficiency
- Changing customer needs and expectations
Key Challenges
The company’s top endoscopy medical device began to show inefficiencies. Depending on the number of hospital staff and physicians involved, each device could be reconfigured eight or more times a day. This user experience was not only demanding, but also increased the risk of misconfiguration due to human error.
Our Solution
By using a cloud-based solution, large amounts of data could be collected and stored across multiple servers. To compile this amount of statistical data without the power of the cloud would be a massive undertaking. To maintain high availability across this group, GCIT implemented ad-hoc load balancers with the ability to distribute incoming traffic from an application. Scalability was also key to this strategy; GCIT’s custom solution for the company included AWS Elastic Search, S3, EC2, and Microsoft Federal Active Directory.
Key Results Achieved
Now with several thousand cloud-enabled devices, the company has taken the industry’s best practices and created a sustainable product. One of the standout features of this cloud-enabled device is that it creates a personalized experience for users. Surgeons can now create their own custom profiles that can be applied across any number of devices. Device settings can be optimized by surgeon and surgery type. Establishing a single sign-on profile reduces time spent building individual configurations and, as an added benefit, the device is now less prone to configuration errors.